Delivery

Speedy personalised gift delivery

Signature Online Limited will deliver the Products ordered by you to the address, which you give for delivery when you make your order. You may specify a delivery address which is different from your invoice address, if, for example, you would like Signature Online Limited to deliver the Products directly to a friend, a relative, or to your place of work.

Signature Online Ltd uses a range of carriers to fulfill deliveries. This enables our service to continue unaffected, for example, during industrial action.

Order to delivery normally takes 3 working days for an un-personalised soft back book or 7 for personalised products, although at peak times such as Christmas delivery may take a day or two longer. P&P is charged per order regardless of size - so 2nd or more products on a single order go FREE! The standard delivery charge is £5.00 for UK deliveries (£3.50 if order under £25), £20.00 for EU and £25 for other International destinations. For UK orders (only) a ‘Special Delivery‘ option is available for £10.00 which will reduce delivery time by up to 2 days (ie 1 - 5 working days depending on product).

Charges are:

• £3.50UK Standard (under £25)
• £5.00UK Standard (over £25)
• £10.00UK Express
• £20.00European Union
• £25.00Rest of the World

Please Note:

1. 1) Newspaper books and urgent deliveries are generally sent via a 'sign-for' service.
2. 2) If your delivery is via our courier service they are unable to deliver to PO boxes in the UK or at International locations.

If you do not receive Products ordered by you within 28 days of the date on which you ordered them, Signature Online Limited shall have no liability to you unless you notify Signature Online Limited by email at info@remember-when.co.uk of the problem within 40 days of the date on which you ordered the Products.

Unless you have cancelled your order prior to delivery, you will become the owner of the Products once they have been delivered to you. In any case, after delivery they will be held at your own risk and Signature Online Limited will not be liable for any loss, damage or destruction to the Products except insofar as it arises from an inherent defect in any of the Products.

1. 1) "UK" includes the Channel Islands and the Isle of Man.
2. 2) "European Union" includes Andorra, Faroe Islands, Greenland, Iceland, Liechtenstein, Monaco, Norway, San Marino, Switzerland and Vatican City.